Global KPO Service

What Is Knowledge Process Outsourcing (KPO)?

KPO is different from business process outsourcing (BPO), which involves the outsourcing of labor and other operational work to a third party to save money. Although KPO is a subset of BPO, KPO involves far more specialized, analytical, and knowledge-based work.

Knowledge process outsourcing (KPO) is the outsourcing of core, information-related business activities. KPO involves contracting out work to individuals that typically have advanced degrees and expertise in a specialized area.

This Information-driven Knowledge outsourcing in known as Knowledge Processing Outsourcing (KPO). It includes a range of sophisticated research and analytics services designed to support businesses, financial services firms, market research and consulting firms, and other information-intensive industries.

The information-related work can be carried out by workers in a different company or by a subsidiary of the same organization. The subsidiary may be in the same country or in an offshore location to save costs or other resources.

While businesses are increasingly faced with various competitive pressures, they are looking at different types of information (or data) to make sound decisions. This data is available from various internal as well as external sources. Businesses need high quality vendors who can drive their business strategy through analytics.

With our strong background in IT consulting, PTS is ideally positioned to deliver on your KPO needs, by deriving synergies between all our practices. Take advantage of our extensive experience and expertise in business and technology consulting and IT services. Our Knowledge Services include information services, research services, along with high end analytics.

At PTS, we are strongly committed to developing unsurpassed analytical solutions to difficult business problems. We bring to you the best knowledge workers from different fields.

Thanks to our experience working with varied businesses, we truly understand the rules and regulations across sectors.

“Ideally, companies look to KPO to simultaneously obtain a highly-skilled workforce at a lower cost.”